Shipping policy
Enjoy FREE Standard Shipping on all orders over $30 USD!
1. Rates & Time (Orders Under $30)
Shipping costs are calculated based on destination and weight. Orders over 0.3kg have a flat shipping rate of $15.
| Countries/Regions | Delivery | < 0.1 kg | 0.1-0.2 kg | 0.2-0.3 kg | > 0.3 kg |
| US, CA | 5-10 Days | $8 | $10 | $12 | $15 |
| DE, FR, UK, NL | 5-15 Days | $8 | $10 | $12 | $15 |
| AU, NZ | 5-15 Days | $8 | $10 | $12 | $15 |
| JP, KR, TW, TH, UAE, SG | 5-10 Days | $6 | $8 | $10 | $15 |
| Mainland China (SF Express) | 5-10 Days | $5 | $5 | $5 | $15 |
Note: Delivery times are estimates. Actual delivery may vary due to carrier delays or customs clearance.
2. Processing Time
Orders are processed and dispatched within 1-3 business days (excluding weekends and holidays).
3. Tracking
You will receive an email with a tracking number once your order ships. Please allow 48 hours for tracking to update.
4. Customs & Taxes
We are not responsible for customs fees, duties, or taxes. All imported fees are the responsibility of the customer.
5. Contact Us
Questions? Email us at janka@janquick.com with your Order Number.
